Returns & Refunds

Due to the intimate nature of our products and for hygiene and safety reasons, we cannot accept returns or exchanges on items that have been opened, used, or removed from their original sealed packaging.

What if my product doesn't work?

We stand behind the quality of our products. If your item arrives faulty or stops working within the manufacturer's warranty period, please contact us within 7 days of discovering the fault.

To assist with your claim, we may ask for:

• Your order number
• Photos or videos showing the fault
• A brief description of the issue

If the product is confirmed to be faulty, we will arrange a replacement, repair, store credit, or refund in accordance with South African consumer protection laws.

Damaged or Incorrect Orders

If you receive the wrong item or your order arrives damaged, please contact us within 48 hours of delivery so we can resolve the issue as quickly as possible.

Questions? Our customer support team is always happy to help.

🚚 Shipping Information

At Slip n Slide, we keep things simple, discreet, and hassle-free.

Where do we ship?

We ship nationwide across South Africa using Aramex Couriers, delivering directly to your door.

Shipping Rates

📦 Orders under R1,000: Flat Rate Shipping of R120

🎁 Orders over R999: FREE Nationwide Shipping

Delivery Times

• Major cities: 1–3 business days
• Regional areas: 2–5 business days
• Remote areas: 3–7 business days

Once your order has been dispatched, you'll receive tracking information so you can follow your package every step of the way.

100% Discreet Packaging

Your privacy matters. Every Slip n Slide order is shipped in plain, unbranded packaging with no indication of the contents inside. No logos. No product names. No awkward moments.

Slip n Slide — Discreet Packaging, All the Pleasure. 💜

Please note: Delivery times are estimates and may vary during peak periods, public holidays, or due to courier delays.

🚚 Shipping Information

At Slip n Slide, we keep things simple, discreet, and hassle-free.

Where do we ship?

We ship nationwide across South Africa using Aramex Couriers, delivering directly to your door.

Shipping Rates

📦 Orders under R1,000: Flat Rate Shipping of R120

🎁 Orders over R999: FREE Nationwide Shipping

Delivery Times

• Major cities: 1–3 business days
• Regional areas: 2–5 business days
• Remote areas: 3–7 business days

Once your order has been dispatched, you'll receive tracking information so you can follow your package every step of the way.

100% Discreet Packaging

Your privacy matters. Every Slip n Slide order is shipped in plain, unbranded packaging with no indication of the contents inside. No logos. No product names. No awkward moments.

Slip n Slide — Discreet Packaging, All the Pleasure. 💜

Please note: Delivery times are estimates and may vary during peak periods, public holidays, or due to courier delays.

🚚 Shipping & Delivery

At Slip n Slide, we know some things are best kept between you and your delivery driver. 😉

That's why every order is shipped in plain, discreet packaging with no logos, branding, or hints about what's inside. Your secret is safe with us.

💜 Fast Dispatch – We work hard to get your goodies packed and on their way as quickly as possible.Delivery takes between 2-5 business days.

📦 Tracked Delivery – You'll receive tracking details via email/sms so you can follow your package every step of the way.

🤫 100% Discreet – No embarrassing labels, no revealing packaging, no awkward questions.

🚛 Nationwide Shipping – We deliver across South Africa straight to your door.

Because pleasure should be exciting... not stressful.

Slip n Slide — Discreet Packaging, All the Pleasure.

Have further questions? Contact us

We will send you a tracking number to your email once your package has been shipped. Please track your order using your tracking number .